| 6 Inbox
New mail is sent to the Inbox, with the exception of email being filtered by SpamShield or Email Rules.
Rich Web Mail Inbox Top
6.1 Resizing columns
You may change the width of the From, Subject, Date Received, and Size columns. You may also adjust the Reading Pane.
 Resizing columns showing double head arrows
To change the size of these columns hover your mouse over the column edge until a “double head” arrow is displayed. Holding down the left button of the mouse, drag the mouse left to decrease and right to increase the width of the column.
To change the size of the Reading Pane hover your mouse over the top border of the pane until a “double head” arrow is displayed. Holding down the left button of the mouse, drag the mouse up to increase and down to decrease the pane size. Top
6.2 Selecting a Message
- Select the folder on the Navigation Pane.
- A list of all your messages within that folder will be displayed.
- Hover your mouse over the desired message and left click on your mouse if the Reading Pane is open, or double-click if the Reading Pane is hidden.
Top
6.2.1 Selecting/Deselecting All Messages
Rich Web Mail works like other programs on your computer.
- Hold down the Shift key and select the first message.
- While still holding down the Shift key select the last message in the folder.
- To deselect, release the shift key and click on any message within the folder.
All email messages selected
Top
6.2.2 Selecting Multiple Discontinuous Messages
Select discontinuous messages:
- Select the first message and hold the Ctrl key (do not release the Ctrl key)
- Select the next message(s)
- Release the Ctrl key once you are done selecting all desired messages
Top
6.3 Sorting Messages
The messages in a folder can be sorted by the sender name, subject, date and time, or the size of the message.
To sort mails within a folder:
- Select the desired column
- Single click on the column
Note: Emails are automatically sorted in descending order. To sort in ascending order click on the column subject link again.
Top
6.4 Navigating through Messages
From within the Inbox
- Click on a message to preview it in the Reading Pane.
From within the Message:
Using the navigational arrows in the upper right hand corner of your message:
- Select the Left arrow to navigate to the previous message
- Select the Right arrow to navigate to the next message
- The current message number out of the total messages in your folder is displayed
Top
6.5 Moving Emails between Folders
- Select the desired message(s)
- Select Move from the menu
- Select the destination folder
Using Drag and Drop:
- Select the desired message(s)
- Drag the message(s) to from the Message list to the destination folder
- Drop the message(s) into the folder
Folder selection after clicking on Move Button
Top
6.6 Checking External Mail
You may check messages from other email addresses via your Web Mail. For instructions on how to do this please review the Check External Accounts under the Options section. Once set up you can check these external accounts by clicking on the Check External Mail link.
Check External Mail Button
- Select Check
- Select the desired account or check all to check all email accounts
Top
6.7 Reporting messages as Spam & Deleting
This will automatically report the message(s) as Spam and moves the message to the trash or Spam folder
- Select the desired message(s)
- Select Report Spam & Delete
Top
6.8 Showing/Hiding Reading Pane
Select “Show Reading Pane” to view the message of a selected email without opening the email message
Select “Hide Reading Pane” to hide the body of email messages from within the Inbox
Top
|
